The Deployment Backup and Recovery Tool might report a failure when performing a backup of the EVManager database when your deployment is SAS 9.4TS1M3.  When the database backup fails, the Deployment Backup and Recovery Tool reports an exception like the one shown here:

When you look at the backupserver.log, you see LOCK TABLE and IN ACCESS SHARE MODE.

Here is an example:

This issue has been fixed in SAS^® 9.4TS1M4 software. If your software is SAS^® 9.4TS1M3, use the workaround provided below.

Workaround

To work around the problem, you need to replace your hq-server-5.8.0.jar with an updated version of the file. Before replacing the file, you must first stop the SAS^® Environment Manager. 

1. Stop the SAS Environment Manager.

      2. Locate the hq-server-5.8.0.jar file.   Here is an example:

      3. Make a backup of your hq-server-5.8.0.jar file by renaming the file to hq-server-5.8.0.jar.old

      4. Download and save a new hq-server-5.8.0.jar file from here: hq-server-5.8.0.jar.txt

          Important: Do not open the file.

      5. Rename hq-server-5.8.0.jar.txt to hq-server-5.8.0.jar and then copy the file to this location:

       6.  Restart the SAS Environment Manager Server.

Operating System and Release Information